It Started With a Simple Request...

“Can you call the Ritz Paris and make sure my room has an espresso machine, extra towels, and an American adapter by the bed — just like you did at the Four Seasons?”

I’ve heard versions of this request more times than I can count. Friends, former guests, colleagues — they all knew if anyone could make it happen, it was me. The truth is, personalizing a stay makes all the difference. But doing it well — knowing who to contact, how to ask, and when to follow up — takes more than effort. It takes data, experience, relationships, and a deep understanding of how hospitality works from the inside.

That’s why I created my boutique travel advisory: to ensure that when you travel, you’re not just accommodated — you’re anticipated.

Our Travel Riders — while they may not impact you directly, they mean everything to me and your future hosts. They make our lives easier — and you look really good. Designed for quick reading and live access, each Rider quietly says: someone important is arriving.

Whether it’s the perfect hotel room, the right table, or a special celebration, the goal is always the same: that you walk in and feel like they’ve been waiting for you.